A reliable source passed along a rumor that Broadweave’s troubles in Traverse Mountain are about to come to an end, but not in the way the company would like. Residents, after years of not getting video and being required to purchase phone service that many don’t use, are reportedly about to have the HOA sever the contract with Broadweave for data and voice services. Given the amount of griping I’ve seen on the Traverse Mountain Community forum, it’s not surprising to see this happen. I find it ironic that Broadweave cited high customer satisfaction in TM as a reason they were well-suited to operate iProvo.
Of particular interest is that the HOA is also rumored to be negotiating with several new service providers to replace Broadweave, including UTOPIA. If UTOPIA is being considered and ultimately wins the contract, residents would get immediate competition and triple-play services. (Side note: the administrator of the TM forum is apparently a UTOPIA employee who left iProvo.) It’s anyone’s guess as to if the rumor is true or not, but it makes sense given UTOPIA’s relationships with existing service providers and backbone proximity to the community.
